Shipping Policy

We are committed to delivering your orders quickly and safely, no matter where you are in the world.

1. Shipping Destinations

We ship worldwide. Delivery times may vary depending on your location and local customs procedures.

2. Order Processing

All orders are processed within 24 hours of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Times

Standard international shipping: 2 to 5 business days

These timeframes are estimates and may be affected by external factors such as customs clearance, carrier delays, or high demand periods.

4. Shipping Costs

Standard shipping: calculated at checkout based on your delivery address
Free shipping: available on orders above the minimum amount indicated in our store (when applicable)

5. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number so you can follow your shipment in real time.

6. Incorrect Delivery Address

It is the customer's responsibility to provide the correct delivery address. We are not responsible for delays or losses caused by incorrect information provided at checkout.

7. Undelivered Orders

If your order could not be delivered due to absence or an incorrect address, the courier will attempt a second delivery or leave the package at a nearby pickup point. If the order is returned to us, we will contact you to arrange a new shipment, which may incur an additional cost.